All Accounts Are Bundled With Our Powerful Business Cloud-Phone Service PBX Vs VoIP: Making Sense of Today’s Business Phone Systems

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PBX Vs VoIP: Making Sense of Today’s Business Phone Systems

Over the past few years, VoIP has quickly become a part of people’s vocabulary. It is said to be a convenient and cost-effective way to stay in touch with your business network and is used to optimize internal call flow. Before VoIP, however, analog PBX systems were the business phone systems of choice.

A PBX is more related to a traditional analog phone system that relies on the presence of large equipment and complex cabling. It was not cost effective as costs accrued due to maintenance and distance charges and expansion took time. PBX is still used for business communication today, but users are quickly realizing the disadvantages of this technology compared to VoIP.

Credibility

Some say that a PBX system is more reliable than a VoIP system because of VoIP’s reliance on an Internet connection. This may have been true a few years ago but as technology has evolved rapidly in the past few years, VoIP has also evolved to bypass these emergencies with simple call forwarding features.

VoIP actually uses your Internet connection to function but implementing a failover strategy that includes backup endpoints allows you to continue receiving calls to a mobile device without Internet or power so your customers can reach you regardless of your connection status. .

cost

If you’re running a business you want to take any opportunity to save on expenses, so investing in business phone systems that lower your monthly phone bill should be a no-brainer. With traditional analog PBX business phone systems, the initial cost can be significant when you factor in equipment and installation costs, as well as maintenance and long-distance charges that can become significant over time.

Installing a VoIP business phone system can relieve the stress of monthly bills because there is virtually no cost in setting up the system. If your office already has IP business phones, all you need to do is have the provider implement their system, which usually takes no more than a few minutes after all the documentation and ports are complete, and you’ll be ready to make calls in no time.

Even if you don’t have the right phone hardware, you can find business phones for sale at great prices that fit most budgets. Apart from hardware and service, there are no maintenance charges or costly long distance charges.

Expansion

Like most business owners, you probably want to expand your business. Even if you don’t have any immediate plans to expand your business premises, internal expansion is on every business owner’s mind. With a traditional PBX, expansion means installing more cables, purchasing hardware, and additional maintenance costs.

With VoIP business phone systems, adding extensions is easy and affordable. With some providers, all that is required is to get in touch with the preferred agent and inform them of the changes you want to make to your system. If you are adding a physical phone some hardware may be required but this still does not add to the expense levels of a traditional PBX.

Improvements to the PBX phone system over time

Before the technology we know today, businesses employed receptionists and secretaries to physically connect communication lines to their desired locations using switchboards. By the 1990s, VoIP began to become more popular with the ability to exchange voice data with other devices such as PCs. Fast forward to today’s communication methods and we are surrounded by endless ways to connect with each other right at our fingertips. In an effort to modernize business communications, the traditional analog PBX phone system is becoming more cloud-based, evolving into what is known as IP PBX and hosted PBX. Now, as this communication technology is making its way to the cloud, there is no need for much equipment.

If you are still not sure that VoIP is the best option for you and you want to continue using your traditional PBX phone system, it is possible to use VoIP with your traditional PBX phone system. This hybrid option will reduce your costs and facilitate the transition to a more modern communication system.

Ready to upgrade to a VoIP phone system?

If you are looking for a modernized VoIP phone system, VoIP and IP PBX have become similar technologies and getting the most out of these communication methods depends on the quality of the provider. With the rapid development of multi-channel communication tools and devices, it’s easy to get lost in the novelty and endless list of features but always keep in mind your specific VoIP phone system needs and the value your new communication strategy can bring to your business for longevity. and growth.

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